MacroHealth Internal

Accessing the Platform

In order to access the MacroHealth Platform, there are a few prerequisite tasks that need to be performed.

VPN Access

  1. Contact the MacroHealth's IT Support department at itsupport@macrohealth.com and CC your manager to obtain a VPN account. Indicate the project(s) or network(s) you will need access to.

  2. Once the request has been approved, you will receive an email including your VPN profile and instructions to install, similar to the ones below.

  3. Navigate to https://openvpn.net/.

    VPNWebsite.png

  4. Scroll down to Connect to OpenVPN and click Download.

    VPNConnectApp.png

  5. Click the openvpn-connect...dmg file in your downloads folder and install the VPN client.

  6. In the email you received from IT, save the attachment to your downloads folder or to your desktop by clicking the dropdown arrow, and Save As....

    SaveVPNProfile.png

  7. Open the OpenVPN Connect Application.

    VPNApp.png

  8. At the bottom right, click the + sign.

    VNPPlus.png

  9. Click the FILE tab.

    VPNFile.png

  10. Click Browse and retrieve the file that you had previously saved.

    VPNBrowse.png

  11. The file will have your name with an .opvn extension. Select it and click Open.

  12. Once the profile is successfully imported, click Add.

    VPNAdd.png

  13. Return to the Profiles window and enable your VNP profile using the toggle button.

    VPNTest.png

  14. Enter your Azure/O365 MacroHealth account Password and click OK.

    VPNPW.png

  15. Your VPN Profile should be connected. If any issues persist, contact IT Support.

    VPNConnected.png

Active Directory Access

  1. Contact MacroHealth's IT Support department at itsupport@macrohealth.com to make sure the Platform has been added to your Active Directory profile.

  2. There are two types of profiles available, depending on your role:

    • Product Support: read-only access

    • Configurator: write access

Test SFTP Connection

  1. For testing with internal connections, send an email request to it.support@macrohealth.com to create your SFTP account for sftp.dev.macrohealth.com.

  2. If you don't already have an SFTP application, download FileZilla by going to https://filezilla-project.org. If you do have one, open you application and skip to step 6.

  3. Click Download FileZilla Client.

    FileZilla.png

  4. Click the FileZilla_...tar.bz2 file in your downloads folder and install FileZilla.

  5. Open the FileZilla Application.

    FileZillaApp.png

  6. Fill in the following fields:

    • Host: sftp.dev.macrohealth.com

    • Username: the first letter of your name plus your last name (e.g, kjohnson)

    • Password: provided by IT Support

    • Port: 22

    FileZillaFields.png

  7. Press Enter.

  8. In the Unknown host key window, enable Always trust this host, add this key to the cache, and click OK.

    ConfirmHost.png

  9. The Status should say Connecting to sftp.dev.macrohealth.com... . If any issues persist, contact IT Support.

    SFTPConnected.png
Running the Platform

  1. Open the OpenVPN Connect application and click the toggle button to connect your profile.

    VPNApp.png
    VPNTest.png

  2. Enter your Azure/O365 MacroHealth account Password and Click OK.

    VPNPW.png

  3. Open a web browser and go to https://platform.prod.macrohealth.com/.

  4. You should now see the MacroHealth Platform landing page, connected with your profile.

    PlatformLanding.png
In this section: